AI-guided buying journeys: Guide homeowners from research to purchase with conversational ecommerce experiences built for residential service trades.

Online estimates and checkout: Show Good / Better / Best options, collect deposits, and let homeowners move forward online from your existing website.

Sell memberships and services: Sell service plans, maintenance memberships, and bookable services online with clear pricing and self-serve buying paths.

Product and accessory sales: Sell filters, accessories, and other add-on products through a contractor-branded online store built to drive more transactions.

1. How does your product integrate with ServiceTitan? Contractor Commerce connects to ServiceTitan through API Application Access. Once connected, contractors can sync online orders, bookings, customer records, locations, memberships, invoice details, campaigns, business units, job types, and tags from Contractor Commerce into ServiceTitan.

2. What is your implementation process? A Contractor Commerce account manager helps configure the ServiceTitan connection, including Tenant ID, API access, booking provider settings, payment type, order settings, booking settings, and any membership mapping needed for online sales.

3. Who do I go to for support? Contractors can contact their Contractor Commerce account manager or visit the Contractor Commerce Help Center for integration setup, order sync, booking sync, and membership configuration support. You can also contact the Contractor Commerce team at success@contractorcommerce.com

4. What online transactions can Contractor Commerce send to ServiceTitan? Contractor Commerce can generate ServiceTitan Orders when a homeowner purchases a product, service, subscription, or membership through the online store. Orders can include one-time purchases or recurring subscriptions.

5. Can Contractor Commerce create bookings in ServiceTitan? Yes. Contractor Commerce can create ServiceTitan bookings from quote journeys when a homeowner progresses past email collection. Booking fields from Contractor Commerce can push into ServiceTitan, and appointment selections can update the booking.

6. Does Contractor Commerce create new customer records in ServiceTitan? Contractor Commerce checks existing ServiceTitan records by email, phone number, and name/address. If a match is found, the order is associated with the existing customer record. If no match is found, a new customer record is created.

7. Can memberships sold online connect to ServiceTitan memberships? Yes. Contractors can sell memberships through Contractor Commerce and map them to ServiceTitan membership configurations, including membership type ID, sale task ID, renewal task ID, and quantity mapping when needed.