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Lace
Lace transforms your call recordings into actionable insights to boost booking rates and recover lost revenue. Our AI-driven analysis identifies missed high-value opportunities and offers tailored coaching for CSRs to up-level your entire team.
Leads & Bookings
Integration
Gold Partner
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Key Features:
  1. Maximize booking rates and recover revenue

    1. Surface missed high-value opportunities during sales calls, making it easy to take action. Capture every potential booking and recover lost revenue with AI-driven insights.

  2. Focused coaching at scale

    1. Scale up coaching and self-coaching with individual CSR plans. Managers can focus on top revenue detractors and continuously coach with clear insights to enhance overall team performance

  3. Resolve revenue blockers

    1. Get insightful executive reports of the reasons with highest impact on missed bookings. Identify bottlenecks and operational issues across departments, enabling strategic improvements and increased efficiency.


On average, our partners increased qualified booking rates by 23% in just 30 days

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